Receptionist Cum Telecaller

Key Responsibilities:Reception Duties:

• Greet and welcome visitors and clients professionally.
• Answer, screen, and forward incoming phone calls.
• Maintain the reception area, ensuring it is tidy and presentable.
• Handle inquiries (in person, by phone, or email) and provide accurate information.
• Manage visitor logs and coordinate with internal departments for appointments or meetings.

Telecalling Duties:

• Make outbound calls to potential and existing customers.
• Follow up with leads and clients to ensure satisfaction and resolve queries.
• Meet daily/weekly calling targets and report performance to management.
• Skills and Qualifications:Minimum qualification: Graduate / 12th Pass (depending on role).
• Excellent verbal and written communication skills (English, Hindi, or regional language).
• Proficient in MS Office (Word, Excel, Outlook).
• Strong interpersonal and customer service skills.
• Ability to multitask, prioritize, and stay organized.
• Previous experience as a receptionist, telecaller, or front office executive preferred.
• Key Competencies:Positive attitude and professional appearance.
• Confidence in handling calls and customers.
• Punctual, reliable, and well-mannered.
• Good listening and problem-solving skills.