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Customer Care Executive (Remote)

Company: Dev House Solution

About Us:

Dev House Solution is a growing software company providing mobile app and website development services to clients across India and internationally. We focus on delivering high-quality digital solutions with excellent customer support.

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Job Role:

We are hiring a Customer Care Executive who will handle client communication, manage inquiries, and assist in converting leads into customers. This is a remote role but requires office-like discipline.

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Key Responsibilities:

- Handle customer queries via WhatsApp, calls, and email

- Explain services and pricing to potential clients

- Send proposals, quotations, and PPTs

- Follow up with leads and payments

- Maintain customer records and updates

- Coordinate with internal team when needed

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Required Skills:

- Good communication skills (English + Hindi)

- Customer handling and support experience

- Basic sales and lead conversion knowledge

- PPT making (Canva / PowerPoint)

- Follow-up and payment handling skills

- Basic computer knowledge

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Technical Requirements:

- Must have personal Laptop/PC

- Must have stable high-speed internet

- Quiet working environment (office-type setup)

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Working Details:

- Timing: 10:00 AM – 5:00 PM

- Work Type: Remote

- Weekly Off: Sunday only

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Salary:

- ₹8,000 – ₹15,000/month (based on experience)

- Performance incentives available

Selection Process:

1. Short interview

2. Practical task

3. 2-day trial

👉 Only serious candidates apply.