Academic Counselor

Responsibilities:

1. Walk-in Conversion: Engage with walk-in visitors, providing information about our programs and guiding them through the admissions process.

2. Lead Qualification: Assess and qualify potential students based on their educational background, interests, and career goals.

3. Admissions Guidance: Provide detailed information about courses, admission requirements, and career prospects to prospective students.

4. Application Assistance: Assist applicants in completing the admission forms and ensure all required documentation is submitted.

5. Interviews and Counseling: Conduct interviews and counseling sessions to understand the aspirations of prospective students and guide them towards suitable programs.

6. Collaboration with Academic Departments: Work closely with academic departments to stay updated on course details, faculty expertise, and any changes in admission criteria.

7. CRM Management: Update and maintain accurate records of interactions with prospective students in the Customer Relationship Management (CRM) system.

8. Collaboration: Coordinate with the Marketing and Admissions teams to ensure alignment in efforts to attract and convert prospective students.

9. Performance Metrics: Meet and exceed individual and team-based admissions targets and Key Performance Indicators (KPIs).

Requirements:

● Excellent communication and interpersonal skills.

● Ability to empathise and build rapport with prospective students.

● Strong organisational and time-management abilities.

● Results-driven mindset with a track record of meeting or exceeding admissions targets.

Working Days - 6 Days (WFO)

Please share resume - pooja.goyal@emversity.com