Admin Executive

• Office Management: Oversee the cleanliness, organization, and supply inventory of the office. 
• Communication: Handle incoming and outgoing correspondence, including answering phones, responding to emails, and passing on messages professionally. 
• Scheduling and Coordination: Manage calendars, book meetings, and coordinate travel arrangements for executives and employees. 
• Record Keeping: Maintain and organize filing systems, both physical and digital, including employee files, invoices, and other important documents. 
• Support Functions: Assist other departments like HR and Finance with administrative tasks and support the preparation of reports, presentations, and briefs. 
• Inventory and Supplies: Monitor office supplies, track inventory, and place orders as needed.

Key skills

• Communication: Excellent verbal and written communication skills for professional correspondence and inter-departmental coordination. 
• Technical Proficiency: Competency in common office software, such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). 
• Attention to Detail: Accuracy in data entry, record keeping, and managing financial information. 
• Problem-Solving: Ability to handle unexpected challenges, such as last-minute schedule changes or facility issues, with composure. 
• Communication: Exceptional oral and written communication skills are crucial.
• Persuasion: The ability to persuade and negotiate with customers is key for sales-oriented roles.
• Problem-solving: Must be able to address and resolve customer complaints and issues.
• Organizational skills: Strong organizational skills are needed to manage a high volume of calls and maintain accurate records.
• Computer proficiency: Experience with CRM systems and other relevant software is often required.
• Resilience: The ability to handle rejection professionally and maintain a positive attitude is important.
• Product knowledge: A strong understanding of the company's products and services is necessary. 
• Outbound calls: Initiate contact with potential and existing customers to promote products or services.
• Inbound calls: Answer incoming calls to address customer questions, resolve issues, and provide information.
• Sales and lead generation: Persuade customers to make purchases, schedule appointments, or provide leads for the sales team.
• Customer relationship management: Build rapport with customers, understand their needs, and ensure their satisfaction.
• Data management: Keep accurate records of all interactions, update customer databases, and document feedback.
• Follow-up: Follow up with leads and existing customers to ensure continuous engagement.
• Target achievement: Work towards daily, weekly, or monthly targets for sales, calls, or engagement goals.