Head - Customer Success
Airtel
Head - Customer Success
Airtel
Hyderabad
Not disclosed
Work from Office
Full Time
Freshers only
Job Details
Job Description
Airtel Business.AP>Customer Experience.Circle Head.Large Circle>CE Head>AP-Hyderabad-Splendid Towers-Circle
Key Deliverables
• To Ensure 100% service level adherence to business processes
• To enhance the Revenue enhancement -Churn Control and Up-sell (Data and Voice)
• Managing Fault Rate and SLA
• To increase Collection Efficiency : 0-60 days (data and Voice)
• Bad Debts Reduction
• IR Delivery vs. Target
• Drive virtualization through PFH, Self-care and Paperless bill media
Skills Required
• Experience in Project Management + Collections
• Partner Management
• Team Management
Educational Qualifications
• Full Time graduate, preferably MBA/ PGDM
Work Experience
8-15 Years of experience in telecom(Preferred
Job role
Department
Project & Program Management
Role / Category
Other Program / Project Management
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Freshers only
About company
Name
Airtel
Job posted by Airtel
This job has expired
