Head - Customer Success

Airtel

Hyderabad

Not disclosed

Work from Office

Full Time

Freshers only

Job Details

Job Description

Airtel Business.AP>Customer Experience.Circle Head.Large Circle>CE Head>AP-Hyderabad-Splendid Towers-Circle

Key Deliverables
• To Ensure 100% service level adherence to business processes
• To enhance the Revenue enhancement -Churn Control and Up-sell (Data and Voice)
• Managing Fault Rate and SLA
• To increase Collection Efficiency : 0-60 days (data and Voice)
• Bad Debts Reduction
• IR Delivery vs. Target
• Drive virtualization through PFH, Self-care and Paperless bill media

Skills Required
• Experience in Project Management + Collections
• Partner Management
• Team Management

Educational Qualifications
• Full Time graduate, preferably MBA/ PGDM

Work Experience
 8-15 Years of experience in telecom(Preferred

Job role

Department

Project & Program Management

Role / Category

Other Program / Project Management

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

About company

Name

Airtel

Job posted by Airtel

Apply on company website

Follow us on social media


© 2024 Apna | All rights reserved Privacy Policy Terms & Conditions