Global Incentive Compensation Analyst

Analyst, Global Incentive Compensation - Tableau

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Job Category

Finance

Job Details

About Salesforce

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Description

We are seeking an Analyst to join our International Incentive Compensation team in Hyderabad. This position will play a key role in the sales commission processing in our monthly commission close cycle. You will be responsible for the production of audits, participate in data quality reviews and provide support in reporting data. This role will be fully engaged with global Sales Compensation teams in Europe and Asia, and it’s also an outstanding opportunity to collaborate extensively with the wider global Incentive Compensation functions.

The ideal candidate will be self-motivated and detail-oriented, with demonstrated analytical and problem-solving skills. This individual must be comfortable and capable of working outside the data limitations of Excel for producing reports, as well as aggregating and transforming data.  This position requires strong organizational skills, and the ability to communicate and work with remote teams.

Responsibilities

• Support a global monthly cut-off and close process as part of our sales commissions processing.

• Resolve case inquiries and be a trusted advisor to our sales team. Frequent communication with account executives and sales management via commission cases.

• Provide recommendations to sales and the internal comp management team regarding exceptions requests and case escalations.

• Process credit and/or commissions corrections and adjustments as they arise via Excel, Salesforce or Xactly Incent

• Be a lead resource for account executives, sales operations and sales commission team on policy and process regarding sales commissions and applying it to specific transactions.

• Understand data models, related objects and sales order processes within Salesforce to be able to analyse gaps and implement processes based on existing functionality.

Required Experience

• 5+ work experience

• Experience in a customer-facing role: Collections, Sales Operations, Customer Service, etc.

• Strong skills in use of order management or similar systems, preferably previous experience in a CRM environment

• Tableau certification is Mandatory

• Advanced skills in MS Excel is a plus

• Strong problem solving and superior critical thinking skills, the ability to connect the dots

• Strong technology skills

• Communicates effectively across functional groups. Excellent command of English; other languages is a plus.

• Details and process-oriented

• Flexible to work in shifts

• Works independently and as a strong team player

• Responsive to tight deadlines and ability to prioritize appropriately

• Ability to work in a dynamic and fast paced environment

• Proven record of process improvements to eliminate the manual efforts via automation would be an added advantage

• Experience in automated sales commissions systems and their set-up and operation is a plus (e.g. Xactly, Callidus, Oracle EIM, etc.).

• Degree or equivalent relevant experience required. Experience will be evaluated based on the skills you'll use every day for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Experience Level

Senior Level