Assistant Manager - ServiceNow Implementation and Solution Architect

Analyst-KDNI

• The ServiceNow Assistant manager will join the high performing ServiceNow implementation team, this team work only on ServiceNow implementation & transformation projects
• The ServiceNow Assistant Manager is responsible for leading the team of 5-7 key members to implement a ServiceNow application as per client needs
• The ServiceNow Assistant Manager is responsible for designing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond
• The candidate will have to act as a Solution Architect/Senior developer as required in the implementation team.
• Candidate will work on Innovative solutions to automate processes or increase efficiency, effectiveness of systems
• Candidate will perform performance management of 4-5 developers, engage in coaching, career development as per KPMG framework.
• Candidates will help in practice development by helping in hiring, resourcing & rewards & recognition
• Candidate can choose one practice development function to participate in, innovation, presales, hiring or resourcing.

• The ServiceNow GDN Analyst is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond
• Expand your understanding by shadowing with senior developers in ServiceNow Solution development
• Ideal candidate should be willing to research new solutions based on the requirements
• Development of ITSM & custom modules in ServiceNow Platform following best development practices
• Support other developers in their work to integrate existing systems with Service Now 
• Support business process owners in configuring the platform 
• Administer the system
• Creating technical design document and writing Unit test cases

Experience Level

Senior Level