Custom Software Engineer

Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP BusinessObjects Data Services
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage with different teams to gather insights and feedback, which will help in enhancing system functionality and user experience. Your role will be pivotal in maintaining the integrity and reliability of the software systems that are essential for business continuity.

Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor system performance and proactively address potential issues.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP BusinessObjects Data Services.
- Strong analytical skills to diagnose and resolve software issues.
- Experience with database management and data integration techniques.
- Familiarity with data quality and data governance principles.
- Ability to work collaboratively in a team-oriented environment.

Additional Information:
- The candidate should have minimum 7.5 years of experience in SAP BusinessObjects Data Services.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.