B2C Technical Support Representative
Unifycx
B2C Technical Support Representative
Unifycx
Madhapur, Hyderabad
₹25,000 - ₹40,000 monthly
Fixed
₹25000 - ₹40000
Earning Potential
₹40,000
Work from Office
Full Time
Night Shift
Min. 2 years
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
38 applicants
Benefits include: Health Insurance, Food/Meals, 5 working days, Two-way cab
Job Description
The B2C Technical Support Representative is responsible for assisting residential customers with service issues through voice and chat. This role focuses on troubleshooting, problem solving, and delivering a positive customer experience. TSRs are expected to resolve concerns efficiently, educate customers, and identify opportunities to improve their overall service through value-add solutions.
Job role
Work location
Phoenix Avance Business Hub, H07 4th Floor Siddiq Nagar Hitec City, Hyderabad - 500081 LM: Behind Cyber Gateways Madhapur, Hyderabad
Department
Engineering - Hardware & Networks
Role / Category
Telecom
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Min. 2 years
Education
Graduate
Skills
Customer support, Network troubleshooting, Telecom, International BPO
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Unifycx
Address
Phoenix Avance Business Hub, H07 4th Floor Siddiq Nagar Hitec City, Hyderabad - 500081 LM: Behind Cyber Gateways Madhapur, Hyderabad
Job posted by Unifycx
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