BPO Telecaller

Job Description:

We are looking for a Customer Support Executive to handle inbound and outbound calls, assist customers with queries, and provide excellent service. The role involves resolving customer issues, maintaining call quality standards, and ensuring customer satisfaction.

Key Responsibilities:

• Handle customer calls professionally
• Resolve queries and complaints efficiently
• Provide accurate information about products/services
• Maintain records of customer interactions
• Meet quality and performance targets