Business Development Manager (BDM)

Job Title: Guest Experience & Business Development Manager – Atlas Homestay

📍 Location: KPHB, Hyderabad               💼 Job Type: Full-time     💰 Salary: Competitive, based on experience

About Us:

Atlas Homestays is one of Hyderabad’s leading boutique homestay operators, offering premium stays with features like home theatres, jacuzzis, and personalized hospitality. We pride ourselves on delivering 5-star guest experiences while running our operations smoothly in an autopilot mode.

We are looking for a Guest Experience & Business Development Manager who can take full ownership of guest communication, reservations, revenue growth, and team development. The ideal candidate will come with hotel/hospitality experience, be proactive in solving problems, and ensure that no operational issue ever escalates to the owners.

Key Responsibilities

Guest Experience & Reservations

• Respond to all guest inquiries on Airbnb, Booking.com, Agoda, and direct channels within 15 minutes.
• Manage the full guest journey: pre-checkin, arrival, mid-stay, checkout, and post-stay reviews.
• Ensure seamless 5-star guest experience, handling issues independently without escalation.
• Maintain guest ratings above 4.95 average through proactive communication and service recovery.

Sales & Business Development

• Manage OTA listings (content, photos, amenities, pricing, promotions).
• Run targeted promotions/offers to maximize occupancy and revenue.
• Upsell add-ons like jacuzzi use, late checkout, extended stays, and special packages.
• Drive repeat bookings via WhatsApp marketing, retention strategies, and referral offers.
• Support social media updates and brand-building activities.
• Assist in identifying new growth opportunities for Atlas Homestays.

Team & Operations Leadership

• Coordinate daily with caretakers, housekeeping staff, and the operations associate for smooth operations.
• Oversee check-in/check-out processes and ensure SOPs are strictly followed.
• Support management in recruiting, training, and onboarding new staff for front office, housekeeping, and operations roles.
• Act as backup for operational duties when colleagues are on leave.

Skills & Qualifications

• Bachelor’s degree (Commerce, Hotel Management, or related field preferred).
• 1–3 years of hotel/hospitality experience (OYO, Airbnb, or hotel front office experience strongly preferred).
• Strong written and verbal communication skills in English; knowledge of Telugu/Hindi is a plus.
• Proficiency with OTAs (Airbnb, Booking.com, Agoda), WhatsApp Business, Excel/Google Sheets.
• Ability to handle guest escalations calmly and resolve issues independently.
• Self-driven, proactive, and comfortable working in a 6-day schedule (including weekends).

Compensation

Compensation will be structured based on candidate profile and experience.

Why Join Us?

• Be part of a fast-growing premium homestay brand in Hyderabad.
• Take full ownership of guest experience + business development.
• Work directly with leadership to shape the future of Atlas Homestays.
• Opportunity to grow with performance-based incentives and leadership roles.

📢 How to Apply?

📩 Send your resume to atlashomeskphb@gmail.com

📞 Call or WhatsApp +91-9502244053

🚀 Join us and be a part of a guest-focused hospitality business!

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