Call Center Executive

Joyalukkas India Limited

Punjagutta, Hyderabad

₹20,000 - ₹25,000 monthly

Fixed

20000 - ₹25000

Earning Potential

25,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

500+ applicants

Benefits include: Annual Bonus, PF, Health Insurance, ESI (ESIC), Food/Meals, Accommodation

Job Description

  1. Making calls: Tele callers make outbound calls to potential customers to promote products or services. They also handle incoming calls from customers. 
  2. Explaining products: Tele callers explain product features, benefits, and pricing to customers. 
  3. Persuading customers: Tele callers persuade customers to make purchases or schedule appointments. 
  4. Answering questions: Tele callers answer customer inquiries or complaints. 
  5. Maintaining records: Tele callers maintain accurate records of customer interactions in the database. 
  6. Following up: Tele callers follow up with customers to provide new products or services. 
  7. Documenting feedback: Tele callers document customer feedback for follow-up actions. 

Job role

Work location

Joyalukkas Jewellery, 1/2/3, Begumpet Rd, Durga Nagar Colony, Punjagutta, Hyderabad, Telangana 500082, India Punjagutta, Hyderabad

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Past role/category experience

Telesales, Customer Support - International Voice Process, Customer Support - Service Delivery, Customer Support - Operations, Customer Support - BPO / Voice / Blended

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Joyalukkas India Limited

Address

Joyalukkas Jewellery, 1/2/3, Begumpet Rd, Durga Nagar Colony, Punjagutta, Hyderabad, Telangana 500082, India Punjagutta, Hyderabad

Job posted by Joyalukkas India Limited

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