Call Center Executive

Vijaya Diagnostic

Basheer Bagh, Hyderabad

₹16,000 - ₹16,000 monthly

Fixed

16000 - ₹16000

Earning Potential

16,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

200+ applicants

Job Description

Role & responsibilities


  • Handling Inbound/Outbound Calls: Manage incoming and outgoing calls for customer inquiries, support, or related queries.
  • Providing Customer Assistance: Address customer questions, concerns, and complaints in a clear and efficient manner, ensuring a positive customer experience.
  • Problem Resolution: Troubleshoot issues, provide appropriate solutions, and follow up to ensure full resolution of problems.
  • Adherence to Protocols: Follow company guidelines, scripts, and call center procedures. Maintain service quality standards.


Preferred candidate profile


1.Educational Background: Intermediate (Qualified)

2.Both Male and Female can apply.

3.Should be able to communicate in Telugu, Hindi and English (Mandate)

4.Willing to work in contractual role.


Perks and benefits


1.Best In industry Salary

2.On Job Training with Certification

3.Only Day Shifts.


Interested: Kindly share your resume on madhu.n@vijayadiagnostic.in or WhatsApp resume M:8374656204.

Job role

Work location

Vijaya Diagnostic Centre | Himayatnagar, Hyderabad, Street Number 19, opp. Lane to Tanishq, Chandra Nagar, Himayatnagar, Hyderabad, Telangana, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Past role/category experience

Customer Support - Operations, Customer Support - International Voice Process, Customer Support - Non Voice, Customer Support - BPO / Voice / Blended

Skills

Outbound calling, Customer handling, Inbound calling, Blended process, Domestic BPO, Customer queries, Customer Query Resolution, Voice Process

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Telugu, Hindi

Age limit

18 - 30 years

Gender

Any gender

About company

Name

Vijaya Diagnostic

Address

Vijaya Diagnostic Centre | Himayatnagar, Hyderabad, Street Number 19, opp. Lane to Tanishq, Chandra Nagar, Himayatnagar, Hyderabad, Telangana, India

Job posted by Vijaya Diagnostic

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