CCTV Operator

Key Responsibilities

• Monitor live and recorded CCTV footage within retail store premises.
• Identify and report suspicious behavior, shoplifting, fraud, or policy violations.
• Support loss prevention by providing timely information to store management and security staff.
• Maintain accurate incident reports and daily activity logs.
• Preserve and retrieve video evidence for investigations and disciplinary or legal actions.
• Observe customer flow and highlight safety risks such as overcrowding or hazards.
• Ensure all surveillance equipment is operational and report faults promptly.
• Follow data protection, privacy, and company policies at all times.
• Communicate effectively with store managers and security teams during incidents.