Chat Process Executive

Groowviatech Solutions Private Limited

Dilsukhnagar, Hyderabad

₹21,000 - ₹22,000 monthly

Fixed

21000 - ₹22000

Earning Potential

22,000

Work from Office

Full Time

Freshers only

Good (Intermediate / Advanced) English

Job Details

Walk-in Details

Job highlights

Walk-in interview

Date: 30 Dec 2025 - 13 Jan 2026 | Time: 10.00 am - 02.00 pm...See details

Fast HR reply

20 applicants

Benefits include: Overtime Pay, PF, ESI (ESIC)

Job Description

Respond to customer queries via live chat / email / web chat

Understand customer issues and provide accurate resolutions

Handle multiple chats simultaneously with quality responses

Escalate complex issues to the concerned team when required

Maintain proper chat records, tickets, and customer details

Follow company processes, scripts, and quality standards

Meet SLA, TAT, and customer satisfaction (CSAT) targets

Job role

Work location

Aishwarya 16, Indira Nagar, Dilsukhnagar, Hyderabad, Telangana, India

Department

Customer Support

Role / Category

Customer Support - Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Freshers only

Education

Graduate

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Hindi

Age limit

18 - 30 years

Gender

Any gender

Walk-in interview details

Apply for the job and call HR to confirm your interview

Date

30 Dec 2025 - 13 Jan 2026

Time

10.00 am - 02.00 pm

About company

Name

Groowviatech Solutions Private Limited

Address

Aishwarya 16, Indira Nagar, Dilsukhnagar, Hyderabad, Telangana, India

Job posted by Groowviatech Solutions Private Limited

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