Chat Support Executive
Groowviatech Solutions Private Limited
Chat Support Executive
Groowviatech Solutions Private Limited
Mindspace East, Hyderabad
₹17,000 - ₹30,000 monthly*
Fixed
₹17000 - ₹25000
Average Incentives*
₹5,000
Earning Potential
₹30,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Job highlights
Urgently hiring
200+ applicants
Benefits include: PF, Travel Allowance (TA), ESI (ESIC), Two-way cab
Job Description
- Handle customer queries through chat and email promptly and professionally.
- Research, locate, and provide accurate information to customers.
- Make outbound calls when required (semi-voice process support).
- Identify customer needs and determine the best solutions.
- Resolve issues by clarifying problems, exploring solutions, and escalating when necessary.
- Complete requests and transactions accurately and efficiently.
Job role
Work location
Raheja Mindspace Pocharam Building-9, Pocharam, Secunderabad, Telangana, India
Department
Customer Support
Role / Category
Customer Support - Non Voice / Chat
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Skills
Domestic BPO, Non-Voice Process, Non-Voice/Chat Process
English level
Basic English
Regional language
Fluent in speaking Hindi
Age limit
18 - 30 years
Gender
Any gender
About company
Name
Groowviatech Solutions Private Limited
Address
Raheja Mindspace Pocharam Building-9, Pocharam, Secunderabad, Telangana, India
Job posted by Groowviatech Solutions Private Limited
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