Client Data Specialist

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.

Job Summary:

Client Data Specialist within JPMorgan Chase, you will play a crucial role in upholding the company's strength and resilience. Your contributions will be instrumental in fostering the firm's growth responsibly, as you anticipate new and emerging risks and apply your expert judgement to tackle real-world challenges impacting our company, customers, and communities. You will be part of a culture that promotes innovative thinking, challenges the status quo, and aims for best-in-class performance.

Job Responsibilities 

• Understand the firm’s KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Minimum Due Diligence (MDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD), and Product Due Diligence requirements (PDD).
• Compare and contrast differences within KYC records, highlight and escalate any discrepancies.
• Engage with Middle Office and be part of KYC/AML interactions to complete the case as per the timeline.
• Exhibit the highest standards of customer service to our internal and external customers (inclusive of confidentiality).
• Interpret alerts to management when applicable.
• Handle and maintain confidential client documentation.
• Be flexible to work on other migration/remediation projects including screening resolution, other LOB holistic alignment, or Quality Assurance.
• Comprehend the KYC risk factors and draft the overall risk summary for the client.

Required Qualifications, capabilities, and skills

• Bachelor’s Degree or Graduate Degree
• Minimum 2 years’ experience in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Compliance, Corporate KYC, AML, and Screening 
• Strong research, analytical, and comprehension skills with the ability to analyze large amounts of data
• Outstanding client management, partnership building, leadership, and direct experience of dealing with multiple stakeholders at one time 
• Effective communication, interpersonal and analytical skills with the ability to work independently on multiple assignments.
• Good understanding of Financial Services industry /AML, Sanctions policies and banking systems