Quality Assurance Lead Consultant

Ready to build the future with AI?  

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.  

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.  

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. 

Inviting applications for the role of Consultant – QA Lead 

In this role, the candidate is supposed to possess deep expertise in Handling End to End test life cycle across Test Planning, Strategy, Execution and Test reporting phases 

Responsibilities: 

• Team Management: Lead and mentor a team of QA engineers, providing guidance and support in automation testing practices. Foster a collaborative environment to enhance team performance and morale. 

• Test Strategy Development: Develop a comprehensive test automation strategy that aligns with project goals, timelines, and risk factors. Identify test cases suitable for automation and set coverage targets.  

• Tool and Framework Selection: Assess and select appropriate automation tools and frameworks (e.g., Selenium, Appium, JUnit) that fit the project’s technology stack and business needs. Ensure the team effectively utilizes these tools.  

• Collaboration with Development Teams: Work closely with product and development teams to understand requirements and ensure that automation objectives align with overall quality goals. Participate in planning meetings to provide input on testing timelines. 

• Automation Framework Development: Design and implement robust automation frameworks that facilitate efficient testing processes. Continuously improve existing frameworks and testing strategies to enhance productivity and effectiveness.  

• Test Execution and Reporting: Oversee the execution of automated tests, analyze test results, and report defects to development teams. Ensure thorough documentation of test plans, cases, and scripts.  

• Continuous Improvement: Drive a culture of quality and efficiency within the QA organization. Identify areas for process improvement and implement best practices in automation testing 

• Risk Management: Identify and mitigate risks associated with software quality through rigorous testing processes. Ensure that all development tasks meet quality criteria through effective test planning and execution.  

Skills Required 

• Technical Proficiency: Strong understanding of QA methodologies, tools, and processes, along with experience in test automation frameworks and tools.  

• Leadership Skills: Proven ability to lead a team, manage projects, and provide training and mentoring to team members.  

• Analytical Skills: Excellent problem-solving abilities to analyze test results and identify areas for improvement.  

• Communication Skills: Strong verbal and written communication skills to facilitate collaboration with cross-functional teams. Qualifications we seek in you! 

Minimum qualifications 

• Bachelor’s degree in business information systems (IS), computer science or related field, or equivalent-related IT experience 

 Preferred Skills: 

• Experience in SaaS platforms or the home/field service industries. 

• Knowledge of payments processing systems and security best practices  

• Exposure to legacy modernization projects and domain-driven testing. 

• Excellent verbal and written communication skills. 

Why join Genpact?  

• Lead AI-first transformation – Build and scale AI solutions that redefine industries  

• Make an impact – Drive change for global enterprises and solve business challenges that matter  

• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills  

• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace  

• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build  

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.   

Let’s build tomorrow together.  

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.   
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.