Customer Assistance Manager - Loan Against Property

Customer Assistance Manager-Loan Against Property-Hardship Assistance Unit

- Manage customer assistance specifically for Loan Against Property products. - Handle hardship assistance cases, providing support and solutions to customers facing financial difficulties. - Coordinate between customers and internal teams to ensure smooth loan servicing and resolution. - Requires strong customer service orientation and understanding of loan products. - Role involves managing sensitive financial situations and requires good communication skills. - Likely involves working with banking and financial services processes related to secured loans. - The position is based in Hyderabad and focuses on customer relationship management within the loan segment. - Requires ability to handle complex customer queries and provide effective assistance in hardship scenarios.