Customer Care Executive

Company Description

Welcome to CODEFACTS, where we blend code with creativity to craft unforgettable digital experiences. We specialize in transforming innovative ideas into cutting-edge software solutions, from user-friendly mobile apps to groundbreaking AI systems. Our team of tech wizards excels at tailoring unique solutions for every business, speaking in a language that makes technology accessible and impactful. At CODEFACTS, our mission is to revolutionize the digital landscape globally while maintaining a personal touch with local businesses.

Roles and Responsibilities

• Cold Calling
• Lead Generation & Prospecting
• Sales & Client Engagement
• Relationship Management
• Market Analysis & Strategy
• Reporting & Performance Metrics

Qualifications:

• Minimum of 0 - 2 years of experience in sales, outbound calling.
• Proven track record of achieving and exceeding sales targets in the international market.
• Strong understanding of B2B sales and customer relationship management (CRM) tools.
• Excellent communication, negotiation, and presentation skills.
• Familiarity with digital marketing techniques and social media platforms for lead generation.
• Ability to work independently with a strategic mindset and a proactive approach.

Preferred Skills:

• Experience in the India,US, European, or Middle Eastern IT markets.
• Knowledge of IT solutions, including mobile and web app development, cloud services, and digital transformation is a plus.
• Familiarity with CRM systems like Salesforce, HubSpot, or Zoho CRM would be an added advantage.
• Experience with using sales enablement tools and lead generation platforms.