Customer Care Executive

Role*

Customer Support Executive – Voice Process

Company Name*

Digitide

Company Profile*

Digitide Solutions is a global technology enabled business

service provider specializing in digital transformation, AI driven solutions

and business process management

Job Description*

Handle

inbound customer calls and provide accurate information regarding

banking products and services.

Clarify

customer queries and determine appropriate solutions.

Research,

troubleshoot, and resolve issues efficiently.

Escalate

unresolved queries to the appropriate department when needed.

Complete

transactions and maintain accurate documentation.

Other Benefits:

NA

Candidate Profile*

Undergraduates / Graduates are eligible to apply.

Note: Pursuing candidates are not eligible

Good Communication skills in English & Hindi

Functional Area*

Customer Support

Functional Area Role*:

Voice Process

Industry Type*

Domestic BPO

Key Skills*:

Good communication, Flexible, Must know language Hindi &

English

Added advantage for Regional Languages

Voice process, Domestic Process

Min/Max Experience*

0  - 5 years

Salary/Stipend Min/Max*

Please mention Salary as its mandatory

field

1.4 LPA to 3 LPA

Location*

Lala 1 Building, Above Nissan

Showroom, Mahatma Gandhi Road, Hyderbasthi, Ranigunj Secundrabad, Telangana

500003

UG Qualification, Year of

Completion, Min Percentage/ Backlogs*

UG Eligible, No pursuing

candidates

Either Intermediate pass out or

Graduation pass out

No Candidates with Backlogs in

Intermediate can apply

PG Qualification, Year of

Completion, Min Percentage/ Backlogs*

Minimum Qualification

Intermediate pass out,

10th/ 12th

Percentage*

Pass Marks

No. of Positions*

200

Contact Information*

Samadhan: 7021467964

e-mail*

Samadhan.Ghadge@digitide.com

Website*

Keywords*

Voice Process, BPO, Domestic, Nearby locations: Madhapur,

Ameerpet, Secundrabad, Begumpet, Paradise, Uppal.