Customer Care Executive

Job Opening: Customer Support Executive (Voice Process) Company: Square Business Services Pvt. Ltd.

Location: Begumpet, White house Building, block 3, 6th Floor.

Job Type: Full-Time | On-site

Experience: Freshers & Experienced Candidates

Welcome Industry: BPO / Customer Service

About the Role: Square Business Services Pvt. Ltd. is looking for dedicated and energetic individuals to join our Voice Process team as Customer Support Executives. This role involves assisting customers via phone, addressing queries, resolving issues, and delivering excellent service that enhances customer satisfaction. If you're passionate about customer service and looking to grow with a reputable organization, wed love to hear from you!

Key Responsibilities: Handle inbound and outbound customer calls in a professional and courteous manner Understand and resolve customer queries efficiently and accurately Maintain detailed and updated customer interaction records Escalate complex issues to senior team members when required Meet daily/weekly targets related to call quality, productivity, and customer satisfaction

Required Skills: Strong verbal communication skills in Hindi and English Active listening and logical problem-solving ability Patience, empathy, and a customer-first attitude Basic computer literacy and typing proficiency Team player with a positive and adaptable approach

Eligibility Criteria: Qualification: 12th Pass / Graduate (any stream)

Age: 18 years and above Freshers are encouraged to apply Immediate joiners preferred

Salary & Benefits: Salary: Rs. 14,000/- per month (break up given below) Take home pay: Rs. 12,500/- & Attendance bonus: Rs. 500/- & Performance bonus: Rs. 1000/- Provident Fund (PF) & ESIC facility

Job Location: Square Business Services Pvt. Ltd. Begumpet, White House Building, Block 3, 6th Floor.

Interview Process: Walk-in For Interview on all working days Timings 10:00 AM - 6:00 PM

Contact Us: HR – Vedika: 9397959722 Renuka: 74164884343

Join one of the fastest-growing customer support teams and kickstart your career with Square Business Services Pvt. Ltd!