Job Description:

Q connect is hiring Customer Support Executives to join our growing team at our Pochampalli office. If you have experience or you are a fresher in a BPO or customer service role, possess strong communication skills, and are ready to deliver excellent service, we’d love to hear from you!

Roles & Responsibilities:

Handle inbound and outbound customer calls or queries.

Provide prompt, accurate, and effective resolutions to customer concerns.

Communicate clearly in English along with Hindi or Tamil or Malayalam.

Maintain a positive and professional attitude toward customers at all times.

Log customer interactions and follow up as needed.

Requirements:

Minimum 1 year of experience in a BPO or customer support role.

Graduate in any discipline.

Excellent communication skills in hindi, and Basic english

Good listening skills and empathy towards customer needs.

Ability to work well in a team environment.

Shift Details:

Male Candidates: Rotational Shifts (Week Offs on Rotation)

Training Period (15 Days): All candidates must be open to rotational shifts

Perks & Benefits:₹17000 ctc monthly salary

Fixed 6 working days

1 rotational weekly offs

Shift Allowance

OT Allowance