Customer Care Executive

Campusmarg Innovative Tech Services LLP

Miyapur, Hyderabad

₹18,000 - ₹28,000 monthly*

Fixed

18000 - ₹23000

Average Incentives*

5,000

Earning Potential

28,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

36 applicants

Benefits include: PF, ESI (ESIC)

Job Description

We are actively hiring for Customer Support Associates for both Fresher and Experienced roles to join our dynamic team.


Job Description


As a Customer Support Associate, you will be the primary point of contact for our customers. 


Day to day responsibilities will include:


Handling Inquiries: Responding to customer queries and concerns via phone, email, and chat in a professional and timely manner.


Problem Resolution: Troubleshooting issues, providing accurate information, and resolving customer complaints effectively on the first contact whenever possible.


Working days: 6


week off: 1


Languages: Telugu, Hindi, English (Mandatory). Kannada, Bengali, Tamil will be a plus.


Location: Begumpet & Hitech city based on your communication skills.




Required Skills & Qualifications




Education: Must be a Graduate (completed their degree) in any discipline.


Communication: Excellent verbal and written communication skills in English, Telugu and Hindi


Freshers: ₹17,000 per month (Cost to Company).


Experienced: Salary will be competitive and determined based on your previous CTC and relevant experience.


Incentives: We provide performance based incentives, you can earn up to 5k per month.

Job role

Work location

NSL Centrum, 2nd floor, Land Mark: Brand factory, Plot.no 1043&1048, Phase1&2, Kukatpally housing Board Colony, Hyderabad,Telangana 500085 Miyapur, Hyderabad

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

Blended process, Domestic BPO, International BPO, Voice Process

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Kannada, Bengali, Telugu, Tamil, Gujarati, Marathi, Malayalam, Hindi

Age limit

18 - 60 years

Gender

Any gender

About company

Name

Campusmarg Innovative Tech Services LLP

Address

NSL Centrum, 2nd floor, Land Mark: Brand factory, Plot.no 1043&1048, Phase1&2, Kukatpally housing Board Colony, Hyderabad,Telangana 500085 Miyapur, Hyderabad

Job posted by Campusmarg Innovative Tech Services LLP

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