-Working with logistics department for timely processing and shipping of orders, to ensure least possible pendency in order shipping -Monitoring and mapping the entire process for all product returns and customer refunds -Responding to customer queries across multiple channels (email, whatsapp, social media) -Ensuring customer enquiries are promptly addressed and with minimum backlog -Working with merchandising team on any product related enquiries or other requirements -Preparation and submission of reports as and when needed -Assisting marketing team with any marketing / social media activations -Assisting merchandising team during photoshoots / events -Any other works assigned by the management from time to time Requirements: -Good verbal and written communications skills -MS Office proficiency -Tech friendly, and comfortable with usage of internet, laptop and social media -Proficiency in English and Hindi. Telugu or any other regional languages is an added bonus -Ability to multitask and prioritize daily workload -Willingness to learn and be a part of a fun, young and growing organisation -Team player

More about this Customer Care Executive job

Job Booster Social India Pvt Ltd is aggressively hiring for the job profile of Customer Care Executive at Hyderabad in Bowenpally locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 15,000 INR and can go up to 18,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Only Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Hyderabad at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 07-Apr-2023. For more details, download apna app and find Full Time jobs in Hyderabad. Through apna, you can find jobs in 74 cities across India. Join NOW!