Customer Care Executive

Job Title: Customer Care & Sales Executive

Company: Matchfinder Matrimony

Job Summary:

We are hiring Customer Care & Sales Executives to handle incoming customer calls and convert enquiries into paid memberships. The role involves assisting users, explaining membership plans, and achieving sales targets.

Responsibilities:

• Handle inbound customer calls and resolve queries
• Explain membership plans and premium services
• Convert leads into paid memberships
• Follow up with prospective customers
• Maintain call and customer records

Requirements:

• Good communication skills in Hindi & English
• Proficiency in Telugu or Kannada is good to have
• Basic computer knowledge
• Sales and customer-service mindset
• Prior experience in telesales/customer support preferred

Benefits:

• Fixed salary + incentives
• Training provided
• Growth opportunities