Work location in Begumpet. Fluent English and Hindi. Experience in 1 to 2 year BPO / Customer Support. Responsibilities of candidates include: • Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation
More about this Customer Care Officer job
Dmart is aggressively hiring for the job profile of Customer Care Officer for 100 open positions at Hyderabad in Begumpet locality. Kindly go through the FAQs to get all answers related to the given job 1. How much salary can I expect? Ans. You can expect a minimum salary of 16,000 INR and can go up to 19,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 1 to 2 years are eligible to apply for this job. 3. Is there any specific skill required for this job? Ans. The candidate should have Fluent English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing of 09:30 AM to 06:30 PM and will have 6 working days i.e., monday - saturday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to apna website or app and apply for this job with 923046 or call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 12-Dec-2021. For more details, check out apna and find job opportunities for Full Time . Through apna, you can find jobs in 21 cities across India. Join NOW!