Customer Relationship Management Executive Team Lead

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Interested Candidates Share your profile to: jhansi.hr@ekalasaala.in

Job Title: Customer Relationship Management Executive Team Lead

Job Location: Hitech City, Hyderabad (Work from office)

Experience: 1+yrs

Salary: Depends on Interview

Working Days & Timings: Monday-Saturday, 10.00AM to 7PM

Company Description

EKALASAALA is a pioneer in providing Career Guidance & Training through e-learning for technocrats of various streams. The organization aims to offer comprehensive career path options for engineering graduates in India and provide guidance on specific paths of interest to students. Located in Hyderabad, EKALASAALA focuses on empowering individuals to achieve their career goals through innovative e-learning solutions.

Role Description

We are seeking an experienced Team Lead to oversee a team of CRM Executives. This role involves ensuring timely delivery of high-quality outputs.

Requirements:

• Any Graduations candidates preferred.
• Leadership and Team Management skills
• Excellent communication and interpersonal skills
• Problem-solving and Decision-making abilities
• Knowledge of engineering career paths in India
• Bachelor's degree in Engineering or related field
• Lead, mentor, and support a diverse team to achieve project milestones and objectives.
• Collaborate closely with cross-functional departments to ensure seamless communication and project execution.
• Foster an inclusive, supportive, and growth-oriented team environment.
• Monitor team performance, provide constructive feedback, and facilitate professional development opportunities.
• Plan, prioritize, and delegate tasks effectively to ensure high-quality deliverables within deadlines.
• Participate in strategic planning and contribute to continuous improvement initiatives.
• Communicate progress, risks, and issues clearly to stakeholders and senior management. Experience leading diverse or cross-functional teams.