Customer Relationship Manager

Jaipur Electricals is a leading retail & Wholesale shop specializing in providing quality products such as Fans, Meters , led lights, Heaters n many more items. Based in HYDERABAD Telangana, the company has built a reputation for offering reliable and high-quality electrical goods . With a customer-centric approach, Jaipur Electricals aims to meet the diverse needs of its clientele, delivering efficient, durable, and innovative solutions for daily use.

Role Description

This is a full-time, on-site role for a Customer Relationship Management Specialist, based in Hyderabad. The specialist will focus on managing customer relationships, addressing customer queries, and ensuring a high level of customer satisfaction. Responsibilities include overseeing CRM systems, analyzing customer data, supporting sales team efforts, finding new customers and collaborating on strategies to enhance customer experience and engagement. The role involves establishing strong relationships with clients, assisting in project management tasks, and contributing to sales growth initiatives.

Qualifications

. Should know Excel n Must have experience with CRM software n google sheets

• Strong skills in Customer Relationship Management (CRM) and Sales
• Proven ability to analyze customer data and provide actionable insights
• Excellent Communication skills, both written and verbal
• Experience in Project Management and handling customer-focused initiatives
• Ability to work effectively in a fast-paced, on-site environment
• Problem-solving mindset with strong organizational and time management skills
• Bachelor's degree in Business Administration, Marketing, or a related field is preferred
• Prior experience in the electronics retail industry is an advantage