Customer Service Executive

MSC Fincorp India

Ameerpet, Hyderabad

₹15,000 - ₹25,000 monthly*

Fixed

15000 - ₹20000

Average Incentives*

5,000

Earning Potential

25,000

You can earn more incentive if you perform well

Work from Office

Full Time

Freshers can apply

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Fast HR reply

HR responded to 89% candidates in last 15 days

130 applicants

Benefits include: Annual Bonus, Health Insurance

Job Description

Job Description: Customer Support Executive Are you looking for an exciting opportunity to work in a fun, fast-paced, and dynamic environment? Join our global start-up, based in Hyderabad, and be a part of our journey as we revolutionize sales and work with some of the biggest brands in the country. We are seeking passionate individuals who can create value and take on the challenge of building something from the ground up. Responsibilities: 1.Conduct outbound calls using cold calling techniques to potential customers for lead generation. 2. Execute various campaigns across categories and provide support to ambassadors. 3. Develop smart strategies to enhance existing processes and provide recommendations to improve overall efficiency. 4. Manage end-to-end processes related to the business by closely collaborating with ambassadors. 5. Demonstrate a strong customer-oriented approach, planning, and organizational skills. 6. Possess excellent communication skills to effectively convey information, escalate issues when necessary, and engage with all levels of the organization. 7. Showcase a "bias for action" attitude, driving results and achieving goals in a matrixed and relationship-based organization. 8. Be a quick learner and show enthusiasm to grow in this specialized role. Benefits: 1.Health Insurance Job Type: Full-time, Permanent Salary: ₹15,000.00 - ₹20,000.00 per month fixed Salary + Incentive. Schedule: Day shift Working Hours: 9:30 to 6:30 mon-sat Requirements: 1. 12th pass, Bachelor's Degree or equivalent qualification. 2. Language known Hindi ,English ,Telugu. 3. A minimum of 1 year of experience in operations or customer service. 3. Passion for operations and customer service. 4. Highly organized and customer-oriented mindset. 5. Preferably have a network of industry contacts. How to Apply: To apply for this position, please follow these steps: 2. Use the subject line: 'Job - Customer Support Executive' 3. Provide your Full Name & Phone Number 4. Mention your Preferred Location (Hyderabad) 5. Attach a copy of your resume in PDF format We look forward to receiving your application and having you join our dynamic team as we grow and thrive in the world of sales and customer support!

Job role

Work location

Poornima Nursing Home, Kumar Basti, Srinivasa Nagar, Ameerpet, Hyderabad, Telangana, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Past role/category experience

Customer Support - BPO / Voice / Blended, Customer Support - Operations

Skills

Customer service, Good Communication Skills, Lead Generation, Cold Calling, MS Office, Product knowledge, Outbound calling, Answering questions, Customer need analysis, Customer relationship

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Telugu, Hindi

Age limit

18 - 35 years

Gender

Female

Interview details

Interview mode

Online/Telephonic

About company

Name

MSC Fincorp India

Address

Poornima Nursing Home, Kumar Basti, Srinivasa Nagar, Ameerpet, Hyderabad, Telangana, India

Job posted by MSC Fincorp India

FAQs about this job

Show all

Apply for job

Follow us on social media


© 2024 Apna | All rights reserved Privacy Policy Terms & Conditions