Customer Support Coordinator
MSC Fincorp India
Customer Support Coordinator
MSC Fincorp India
Ameerpet, Hyderabad
₹12,000 - ₹20,000 monthly*
Fixed
₹12000 - ₹15000
Average Incentives*
₹5,000
Earning Potential
₹20,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
77 applicants
Benefits include: Annual Bonus, Health Insurance
Job Description
Job Description: Customer Support Executive Are you looking for an exciting opportunity to work in a fun, fast-paced, and dynamic environment? Join our global start-up, based in Hyderabad, and be a part of our journey as we revolutionize sales and work with some of the biggest brands in the country. We are seeking passionate individuals who can create value and take on the challenge of building something from the ground up. Responsibilities: 1.Conduct outbound calls using cold calling techniques to potential customers for lead generation. 2. Execute various campaigns across categories and provide support to ambassadors. 3. Develop smart strategies to enhance existing processes and provide recommendations to improve overall efficiency. 4. Manage end-to-end processes related to the business by closely collaborating with ambassadors. 5. Demonstrate a strong customer-oriented approach, planning, and organizational skills. 6. Possess excellent communication skills to effectively convey information, escalate issues when necessary, and engage with all levels of the organization. 7. Showcase a "bias for action" attitude, driving results and achieving goals in a matrixed and relationship-based organization. 8. Be a quick learner and show enthusiasm to grow in this specialized role. Benefits: 1.Health Insurance Job Type: Full-time, Permanent Salary: ₹15,000.00 - ₹20,000.00 per month fixed Salary + Incentive. Schedule: Day shift Working Hours: 9:30 to 6:30 mon-sat Requirements: 1. 12th pass, Bachelor's Degree or equivalent qualification. 2. Language known Hindi ,English ,Telugu. 3. A minimum of 1 year of experience in operations or customer service. 3. Passion for operations and customer service. 4. Highly organized and customer-oriented mindset. 5. Preferably have a network of industry contacts. How to Apply: To apply for this position, please follow these steps: 2. Use the subject line: 'Job - Customer Support Executive' 3. Provide your Full Name & Phone Number 4. Mention your Preferred Location (Hyderabad) 5. Attach a copy of your resume in PDF format We look forward to receiving your application and having you join our dynamic team as we grow and thrive in the world of sales and customer support!
Job role
Work location
Poornima Nursing Home, Kumar Basti, Srinivasa Nagar, Ameerpet, Hyderabad, Telangana, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Customer service, Good Communication Skills, Lead Generation, Cold Calling, MS Office, Product knowledge, Outbound calling, Answering questions, Customer need analysis, Customer relationship
English level
Good (Intermediate / Advanced) English
Age limit
18 - 30 years
Gender
Female
About company
Name
MSC Fincorp India
Address
Poornima Nursing Home, Kumar Basti, Srinivasa Nagar, Ameerpet, Hyderabad, Telangana, India
Job posted by MSC Fincorp India
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