Customer Service Representative
Meddirect Services
Customer Service Representative
Meddirect Services
Banjara Hills, Hyderabad
₹14,000 - ₹20,000 monthly
Fixed
₹14000 - ₹20000
Earning Potential
₹20,000
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
72 applicants
Job Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
Job role
Work location
Noble Chambers, Link Road 10/11, Avenue 4, Banjara Hills, Hyderabad, Telangana, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
12th Pass
Skills
Inbound calling, Blended process, Domestic BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 35 years
Gender
Any gender
About company
Name
Meddirect Services
Address
Noble Chambers, Link Road 10/11, Avenue 4, Banjara Hills, Hyderabad, Telangana, India
Job posted by Meddirect Services
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