Customer Support Executive

Campusmarg Innovative Tech Services LLP

Ramgopal Pet, Hyderabad

₹12,000 - ₹22,000 monthly*

Fixed

12000 - ₹19000

Average Incentives*

3,000

Earning Potential

22,000

You can earn more incentive if you perform well

Work from Office

Full Time

Freshers only

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

138 applicants

Benefits include: Overtime Pay, Annual Bonus, PF, Internet Allowance, Laptop, ESI (ESIC), Two-way cab

Job Description

We are actively hiring for Customer Support Associates for both Fresher and Experienced roles to join our dynamic team.




Job Description




As a Customer Support Associate, you will be the primary point of contact for our customers. 


Day to day responsibilities will include:


Handling Inquiries: Responding to customer queries and concerns via phone, email, and chat in a professional and timely manner.


Problem Resolution: Troubleshooting issues, providing accurate information, and resolving customer complaints effectively on the first contact whenever possible.


Working days: 6


week off: 1


Languages: Telugu, Hindi, English (Mandatory). Kannada, Bengali, Tamil will be a plus.


Location: Begumpet & Hitech city based on your communication skills.




Required Skills & Qualifications




Education: Must be a Graduate (completed their degree) in any discipline.


Communication: Excellent verbal and written communication skills in English, Telugu and Hindi


Freshers: ₹19,000 per month (Cost to Company).


Experienced: Salary will be competitive and determined based on your previous CTC and relevant experience.


Incentives: We provide performance based incentives, you can earn up to 5k per month.

Job role

Work location

Mahatma Gandhi Rd, Hyderbasthi, Rani Gunj, Secunderabad, Telangana 500003, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Freshers only

Education

12th Pass

Skills

Domestic BPO, Voice Process

English level

Basic English

Regional language

Fluent in speaking Kannada, Bengali, Telugu, Tamil, Marathi, Oriya, Malayalam, Hindi

Age limit

18 - 25 years

Gender

Any gender

About company

Name

Campusmarg Innovative Tech Services LLP

Address

Mahatma Gandhi Rd, Hyderbasthi, Rani Gunj, Secunderabad, Telangana 500003, India

Job posted by Campusmarg Innovative Tech Services LLP

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