Customer Support Executive
universal water chemicals pvt ltd.
Customer Support Executive
universal water chemicals pvt ltd.
Mallapur, Hyderabad
₹15,000 - ₹22,000 monthly
Fixed
₹15000 - ₹22000
Earning Potential
₹22,000
Work from Office
Full Time
Any experience
No English Required
Job Details
Interview Details
Job highlights
54 applicants
Benefits include: PF, Flexible Working Hours, Laptop, Health Insurance
Job Description
- conducting customer satisfaction surveys to understand what areas of the company's services need improvements
- catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- curating streamlined email and social media communication mediums for offers, updates and much more
- dealing with customer issues and churning out an easy-to-follow solution
- managing payment and delivery of customer orders
- helping customers choose the right product for their requirements and budget
- handling customer concerns and complaints in a time
- forming reports based on customer satisfaction statistics and helping their team to develop new skills
Job role
Work location
Krishna Nagar Colony, Krishna Nagar, Moula Ali, Secunderabad, Telangana 500040, India Shamshabad, Hyderabad
Department
Customer Support
Role / Category
Customer Support - Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Past role/category experience
Customer Support - BPO / Voice / Blended, Customer Support - Operations
Skills
Customer service, Inbound calling, Client management, Office administration
English level
No English Required
Age limit
20 - 35 years
Gender
Female
Interview details
Interview mode
Online/Telephonic
About company
Name
universal water chemicals pvt ltd.
Address
Krishna Nagar Colony, Krishna Nagar, Moula Ali, Secunderabad, Telangana 500040, India Shamshabad, Hyderabad
Job posted by universal water chemicals pvt ltd.
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