Customer Support Executive

RKN Business Solutions

Somajiguda, Hyderabad

₹17,000 - ₹24,000 monthly*

Fixed

17000 - ₹21000

Average Incentives*

3,000

Earning Potential

24,000

You can earn more incentive if you perform well

Work from Office

Full Time

Min. 6 months

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

63 applicants

Benefits include: PF, Health Insurance, ESI (ESIC), 5 working days

Job Description

Hi Candidate,


We are hiring for below position, if you are interested and available for the Below position, send me your resume to sameer@rknjobs.com and give me a call back.


Job Title -- Customer Support Associate

Location -- Pranava One Building, Beside Erramanjil Metro station, Punjagutta Rd, Somajiguda, Hyderabad

Process -- Banking (Voice Support)


ONLY FACE TO FACE Interview in Office.


Salary -- Rs. 17000-21000 Per Month + Benefits


Qualification -- Any Graduate Can Apply


Job Responsibility:


·  Handling basic customer queries related to Banking Process and providing customer resolution.

. Having good English Communication.

·  Strong communication, interpersonal, and comprehension skills.

·  Providing support to Domestic (Indian) customers.


Job Description:

 Handling the calls with good communication skills professionally. Can speak fluently in English with

Hindi.

 Exceptional phone manner.

 Excellent interpersonal and communication skills.

 Log in hours (Total hours 10:30:00 hrs. & Production hours – 9:30:00 hrs.) to be completed adhering

to the break schedules & being punctual.

 Shift Hours: 24/7 window for Male employees and a rotational day shift for Females

 Always be updated with the Process knowledge & daily updates

 Educational mandate: any Graduate can apply.

 Working days after training: 5 days with 2 days rotational weekly off.


If you are interested, send me your resume at hr@rknjobs.com and give me a call at 85955 99601.

Job role

Work location

Pranava's One Hyderabad - Commercial, Punjagutta Road, Raj Bhavan Quarters Colony, Somajiguda, Hyderabad, Telangana, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 6 months

Education

Graduate

Skills

Domestic BPO, Voice Process

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

RKN Business Solutions

Address

Pranava's One Hyderabad - Commercial, Punjagutta Road, Raj Bhavan Quarters Colony, Somajiguda, Hyderabad, Telangana, India

Job posted by RKN Business Solutions

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