Customer Support Executive
Conneqt Business Solutions Limited
Customer Support Executive
Conneqt Business Solutions Limited
Begumpet, Hyderabad
₹14,000 - ₹15,000 monthly
Fixed
₹14000 - ₹15000
Earning Potential
₹15,000
Job Details
Interview Details
Job highlights
Urgently hiring
96 applicants
Benefits include: PF
Job Description
Company name : Conneqt business Soultions Ltd
Key Responsibilities:
1. Customer Interaction: Handle customer queries and concerns through voice calls in an efficient and professional manner.
2. Issue Resolution: Provide solutions to customer issues and ensure prompt and effective problem resolution, maintaining customer satisfaction.
3. Product/Service Knowledge: Assist customers by providing information about the company’s products/services, updates, or troubleshooting assistance.
4. Feedback Collection: Gather customer feedback regarding their experience and provide suggestions for process improvements.
5. Team Collaboration: Work closely with the team to share insights and resolve escalated issues.
6. International Call Handling: Engage with international customers across different regions (e.g., North America, UK, Middle East).
Key Requirements:
• Education: Graduate or 12th pass
• Experience: freshers are also applicable.
Salary upto ; 14k in hand .
6 days working , 1 rotational week off .
No Sales.
Job role
Work location
Begumpet, Hyderabad, Telangana, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
bpo, Customer support, Domestic BPO, Call centre support, Customer care, Customer queries, Voice Process
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Hindi
Age limit
18 - 30 years
Gender
Any gender
About company
Name
Conneqt Business Solutions Limited
Address
Begumpet, Hyderabad, Telangana, India
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