Customer Support Executive

Conneqt Business Solutions Limited

Begumpet, Hyderabad

₹14,000 - ₹15,000 monthly

Fixed

14000 - ₹15000

Earning Potential

15,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

96 applicants

Benefits include: PF

Job Description

Company name : Conneqt business Soultions Ltd


Key Responsibilities:

1. Customer Interaction: Handle customer queries and concerns through voice calls in an efficient and professional manner.

2. Issue Resolution: Provide solutions to customer issues and ensure prompt and effective problem resolution, maintaining customer satisfaction.

3. Product/Service Knowledge: Assist customers by providing information about the company’s products/services, updates, or troubleshooting assistance.


4. Feedback Collection: Gather customer feedback regarding their experience and provide suggestions for process improvements.

5. Team Collaboration: Work closely with the team to share insights and resolve escalated issues.

6. International Call Handling: Engage with international customers across different regions (e.g., North America, UK, Middle East).


Key Requirements:

• Education: Graduate or 12th pass 

• Experience: freshers are also applicable.


Salary upto ; 14k in hand .

6 days working , 1 rotational week off .

No Sales.

Job role

Work location

Begumpet, Hyderabad, Telangana, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

bpo, Customer support, Domestic BPO, Call centre support, Customer care, Customer queries, Voice Process

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Hindi

Age limit

18 - 30 years

Gender

Any gender

About company

Name

Conneqt Business Solutions Limited

Address

Begumpet, Hyderabad, Telangana, India

Job posted by Conneqt Business Solutions Limited

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