Customer Support Executive

📢 Hiring: Customer Support Associate

🏢 Company: Essencea Infoserv Pvt Ltd

 🤝 Client: Porter

 📍 Location: Remote (Work From Home)

 💼 Job Type: Full-Time

 🖥️ Requirements: Must have own Laptop & Wi-Fi/Broadband Connection

📝 Job Description

We are hiring Customer Support Associates proficient in Hindi and English for Porter to handle Voice Process through inbound calls only.

🔑 Responsibilities

📞 Handle inbound voice process calls 

🤝 Resolve customer queries and provide accurate solutions

📝 Maintain detailed and accurate records of interactions

😀 Ensure a professional and positive customer experience

🔗 Coordinate with internal teams for escalated cases

🔒 Ensure data security and confidentiality

🎓 Eligibility

🎯 Age: 18 to 31 years

🆕 Freshers & Experienced candidates welcome

🔄 Rotational Shifts & Rotational Week Off

💰 Salary & Benefits

🏦 Take Home: ₹11,000 – ₹13,000 per month

✅ No Target Based Job

📈 Attractive growth opportunities

🏠 Work From Home flexibility

🏦 PF & ESI provided