Customer Support Executive

Campusmarg Innovative Tech Services LLP

Begumpet, Hyderabad

₹12,700 - ₹16,500 monthly*

Fixed

12700 - ₹14000

Average Incentives*

2,500

Earning Potential

16,500

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

40 applicants

Benefits include: Overtime Pay, Annual Bonus, PF, Internet Allowance, Laptop, ESI (ESIC), Two-way cab

Job Description

We are actively hiring for Customer Support Associates for both Fresher and Experienced roles to join our dynamic team.




Job Description




As a Customer Support Associate, you will be the primary point of contact for our customers. 


Day to day responsibilities will include:


Handling Inquiries: Responding to customer queries and concerns via phone, email, and chat in a professional and timely manner.


Problem Resolution: Troubleshooting issues, providing accurate information, and resolving customer complaints effectively on the first contact whenever possible.


Working days: 6


week off: 1


Languages: Telugu, Hindi, English (Mandatory). Kannada, Bengali, Tamil will be a plus.


Location: Begumpet & Hitech city based on your communication skills.




Required Skills & Qualifications




Education: Must be a Graduate (completed their degree) in any discipline.


Communication: Excellent verbal and written communication skills in English, Telugu and Hindi


Freshers: ₹18,000 per month (Cost to Company).


Experienced: Salary will be competitive and determined based on your previous CTC and relevant experience.


Incentives: We provide performance based incentives, you can earn up to 3k per month.

Job role

Work location

Rasoolpura, Begumpet, Hyderabad, Telangana, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

Domestic BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Kannada, Bengali, Telugu, Tamil, Marathi, Oriya, Malayalam, Hindi

Age limit

18 - 26 years

Gender

Any gender

About company

Name

Campusmarg Innovative Tech Services LLP

Address

Rasoolpura, Begumpet, Hyderabad, Telangana, India

Job posted by Campusmarg Innovative Tech Services LLP

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