Customer Support Executive
Campusmarg Innovative Tech Services LLP
Customer Support Executive
Campusmarg Innovative Tech Services LLP
Begumpet, Hyderabad
₹12,700 - ₹16,500 monthly*
Fixed
₹12700 - ₹14000
Average Incentives*
₹2,500
Earning Potential
₹16,500
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
Urgently hiring
40 applicants
Benefits include: Overtime Pay, Annual Bonus, PF, Internet Allowance, Laptop, ESI (ESIC), Two-way cab
Job Description
We are actively hiring for Customer Support Associates for both Fresher and Experienced roles to join our dynamic team.
Job Description
As a Customer Support Associate, you will be the primary point of contact for our customers.
Day to day responsibilities will include:
Handling Inquiries: Responding to customer queries and concerns via phone, email, and chat in a professional and timely manner.
Problem Resolution: Troubleshooting issues, providing accurate information, and resolving customer complaints effectively on the first contact whenever possible.
Working days: 6
week off: 1
Languages: Telugu, Hindi, English (Mandatory). Kannada, Bengali, Tamil will be a plus.
Location: Begumpet & Hitech city based on your communication skills.
Required Skills & Qualifications
Education: Must be a Graduate (completed their degree) in any discipline.
Communication: Excellent verbal and written communication skills in English, Telugu and Hindi
Freshers: ₹18,000 per month (Cost to Company).
Experienced: Salary will be competitive and determined based on your previous CTC and relevant experience.
Incentives: We provide performance based incentives, you can earn up to 3k per month.
Job role
Work location
Rasoolpura, Begumpet, Hyderabad, Telangana, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Domestic BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Kannada, Bengali, Telugu, Tamil, Marathi, Oriya, Malayalam, Hindi
Age limit
18 - 26 years
Gender
Any gender
About company
Name
Campusmarg Innovative Tech Services LLP
Address
Rasoolpura, Begumpet, Hyderabad, Telangana, India
Job posted by Campusmarg Innovative Tech Services LLP
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