Customer Support Executive

Peram Software Solutions

Kukatpally, Hyderabad

₹12,000 - ₹15,000 monthly

Fixed

12000 - ₹15000

Earning Potential

15,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

41 applicants

Job Description

CityHuntz is hiring Customer Support Executives to handle US-based customers through voice and chat support. Candidates should have fluent English communication skills, be comfortable working in rotational shifts, and deliver excellent customer service.

Key Responsibilities:

Handle customer queries via US voice calls and chat support

Resolve customer issues efficiently and professionally

Maintain accurate records of customer interactions

Ensure high levels of customer satisfaction

Follow company policies and quality standards

Eligibility & Requirements:

Fluent English communication (US-based customers)

Ability to handle both voice and chat support

Willingness to work in rotational shifts

Good typing and computer skills

Strong problem-solving and customer-handling skills

Prior experience in US customer support is an advantage

Work Details:

Shift Type: Rotational Shifts (US Time Zones)

Working Hours: 9 hours per day (including breaks)

Process: US Voice & Chat Support

What CityHuntz Offers:

Competitive salary

Career growth opportunities

Professional and supportive work environment

Training and skill development

Job role

Work location

13th Phase Rd, K P H B Phase 9, Kukatpally, Hyderabad, Telangana 500085, India

Department

Customer Support

Role / Category

Customer Support - International Voice Process

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Skills

International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Peram Software Solutions

Address

13th Phase Rd, K P H B Phase 9, Kukatpally, Hyderabad, Telangana 500085, India

Job posted by Peram Software Solutions

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