Job Description: Must have US technical knowledge. Handle inbound calls from customers who have questions on patient statements, service questions, scheduling/ rescheduling visits, visit confirmations, etc. Handle outbound calls like schedule confirmations, responding to VMs, calling clients for information, etc Maintaining daily work updates in CRM and Excel Getting trained in healthcare software as a job requirement Escalating tasks to seniors for support Reporting to Manager Job Requirements: Excellent communication skills including voice and accent, written communication, etc Experience in handling customers over phone Ability to pacify callers in problem situations Experience in US calling is a Plus Experience in US Healthcare/RCM is a Plus 0+ years experience Bachelors Degree is a must

More about this Customer Support Executive job

Vision 2K India is aggressively hiring for the job profile of Customer Support Executive at Hyderabad in Khairatabad locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 15,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Only Male candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Hyderabad at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 27-Feb-2023. For more details, download apna app and find Night Shift jobs in Hyderabad. Through apna, you can find jobs in 74 cities across India. Join NOW!