Customer Support Executive

Locations: Hyderabad

Salary: Upto 4 LPA (Location/experience-based)

Experience: 6 months–1 year (Freshers eligible for select roles)

Education: UG/Graduates

Job Description:

We are hiring Customer Service / Technical Support Executives for multiple locations for both voice and non-voice process. Candidates should have 6 months of technical or customer support experience (profiles with basic technical understanding accepted). Freshers with strong communication skills are also welcome.

Responsibilities:

Handle customer queries via call/chat

Troubleshoot and resolve service or technical issues

Manage escalations professionally

Maintain customer records and documentation

Provide accurate product/service information

Work in night or rotational shifts

Requirements:

6 months–1 year of Customer Service/Technical Support experience

Excellent communication & problem-solving skills

Willingness to work in night/rotational shifts

Basic computer proficiency

Candidates within cab boundary limits preferred

Benefits:

Competitive CTC

Cab facility as per location policy

Work-from-office roles