Customer Support Executive
Multi National BPO COMPANY
Customer Support Executive
Multi National BPO COMPANY
Madhapur, Hyderabad
₹15,000 - ₹20,000 monthly*
Fixed
₹15000 - ₹18000
Average Incentives*
₹2,000
Earning Potential
₹20,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Fast HR reply
31 applicants
Job Description
- Manage incoming and outgoing calls in a professional manner.
- Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
- Log customer interactions and track follow-ups.
- Offer timely and relevant solutions to resolve customer issues.
- Collaborate with team members to escalate and address more complex concerns.
- Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job role
Work location
Hitech City, Hyderabad, Telangana, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Voice Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 35 years
Gender
Any gender
About company
Name
Multi National BPO COMPANY
Address
Hitech City, Hyderabad, Telangana, India
Job posted by Multi National BPO COMPANY
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