Job Description Desktop Technical Support

Engineer.

We are looking for a Desktop Technical Support Engineer to provide

technical assistance to our clients. You will help install, upgrade and

troubleshoot hardware systems.

If you’re computer-savvy and enjoy supporting end users, we’d like to

meet you. To succeed in this role, you should have a problem-solving

attitude along with the ability to give clear technical instructions. You

should also be familiar with remote troubleshooting techniques.

Responsibilities-

Address user

Proven work experience as a Desktop Support Engineer, Technical

Support Engineer or similar role

Hands-on experience with Windows/Linux/Mac OS environments

Working knowledge of office automation products and computer

peripherals, like printers and scanners

Knowledge of network security practices and anti-virus programs

Ability to perform remote troubleshooting and provide clear

instructions

Excellent problem-solving and multitasking skills tickets regarding

hardware, and networking.

Outlook Configuration.

Desktop & Laptops Repairing

OS Installation

ALL Hardware issues resolveTechnical Remote support

Require experience in Servers, Active Directory, IT Infra.