Director of Studio Operations and Creative Delivery

Director, Studio Operations

Job Description Summary

The Director, Creative Delivery Operations and Optimization is responsible for driving the next generation of creative production capabilities through strategic initiative leadership, solution design, operational activation, and continuous optimization for Studio Operations. This role drives operational excellence across digital, video, web, print, label updates, and refresh workstreams—operates efficiently, consistently, and with the highest quality. The Director will architect scalable processes, implement automation and workflow enhancements, and lead cross functional alignment to deliver transformative operational improvements.

Job Description

Director, Studio Operations

Location – Hyderabad #LI Hybrid  

Major Responsibilities:

• Lead strategic initiatives that modernize Studio Operations and align with enterprise goals.
• Identify, design, and develop automation and AI‑driven solutions to improve workflow efficiency and quality.
• Activate and implement new processes, tools, and service models; manage change efforts to ensure successful adoption.
• Maintain a strategic roadmap for operational solutions and evolving Studio Operation's needs.
• Centralize and internalize key capabilities to strengthen consistency, scalability, and throughput.
• Develop and maintain process documentation, including workflows enabled by automation and AI.
• Conduct process audits, monitor performance, and drive continuous optimization across creative production streams.
• Collaborate with cross‑functional partners to ensure integration and alignment of solutions across teams. Stay up to date on industry trends in automation, AI, and digital operations to fuel innovation.  

Minimum Requirements: 

• 10+ years of experience in Creative Operations, Studio Operations, Marketing Production, or similar domains.
• Proven experience leading operational transformation programs, workflow redesign, and automation integrations. Deep knowledge of creative production processes (digital, video, refresh, labeling, localization, etc.).
• Strong expertise with workflow technologies, DAM systems, automation tools, and AI‑powered creative production solutions. Exceptional analytical, organizational, and project leadership skills.
• Strong communication and stakeholder management experience, with ability to influence senior leaders. Experience in global CPG, pharma, or highly regulated environments.
• Background in Lean, Agile, or continuous improvement methodologies.
• Experience leading hybrid team models, including offshore/nearshore operations.

Why Novartis: Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture 

You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards 

Commitment to Diversity and Inclusion:  
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.  

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network.

Skills Desired

Agility, Agility, Brand Analysis, Brand Awareness, Commercial Excellence, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Strategy, Digital Marketing, Go-To-Market Strategy, Healthcare Needs, healthcare outcomes, Influencing Skills, Inspirational Leadership, launch products, Marketing Strategy, Media Campaigns, People Management, Product Marketing, Product Roadmap, Return on Investment (ROI), Stakeholder Engagement, Stakeholder Management {+ 2 more}

Experience Level

Executive Level