Facilities Operations Manager

🏗️ Facility Manager – Constructions Field (Maintenance)

Roles & Responsibilities

1. Maintenance Operations

• Oversee day-to-day maintenance of buildings, common areas, and amenities.
• Manage electrical, plumbing, civil, HVAC, lifts, DG sets, STP, WTP, fire-fighting systems, and pumps.
• Ensure preventive and breakdown maintenance activities are carried out as per schedule.

2. Team & Vendor Management

• Lead and supervise maintenance engineers, supervisors, technicians, and housekeeping staff.
• Coordinate with external vendors and AMC service providers.
• Monitor vendor performance and service-level agreements (SLAs).

3. Preventive Maintenance & Planning

• Prepare and implement preventive maintenance schedules.
• Plan manpower, materials, and spare parts.
• Reduce breakdowns through effective maintenance planning.

4. Resident / Client Coordination

• Handle escalated complaints from residents/clients.
• Ensure timely resolution of issues with proper communication.
• Conduct regular meetings with society members or clients.

5. Budgeting & Cost Control

• Prepare annual maintenance budgets.
• Monitor expenses and control operational costs.
• Verify and approve vendor bills and invoices.

6. Safety, Compliance & Audits

• Ensure compliance with fire & safety norms, statutory regulations, and local authority guidelines.
• Conduct safety inspections and mock drills.
• Support statutory audits and inspections.

7. Documentation & Reporting

• Maintain maintenance records, logbooks, AMC details, and compliance documents.
• Prepare daily, weekly, and monthly reports for management.
• Maintain asset registers and inventory records.

8. Handover & Post-Construction Support

• Coordinate snag rectification during project handover.
• Manage defect liability period (DLP) activities.
• Ensure smooth transition from construction to operations.

9. Software & Systems

• Use facility management software (MyGate, CRM, CAFM, Excel).
• Track complaints, work orders, and asset maintenance history.

✔ Key Skills Required

• Strong knowledge of building systems & maintenance
• Leadership and team management
• Budgeting and cost control
• Communication and problem-solving skills