Field Technician

About Atria Convergence Technologies Ltd:

ACT (Atria Convergence Technologies Ltd.) was born out of a vision to become the most admired in home entertainment, education, and interactive services provider in India. Today, we are closer than ever to realizing it. Based in Bangalore, we serve a number of cities and towns in Karnataka, Andhra Pradesh, Telangana, Tamil Nadu, Delhi, Rajasthan, Uttar Pradesh and Gujarat. We are one of the country’s most renowned cable and broadband company, bringing state-of the art services to more than 3 million happy homes (Fibernet, Digital TV, HDTV). We offer broadband on optic fiber and our Fiber-To-The Home technology can carry vast amount of information at speeds up to 1 Gbps. We are one of the leading ISPs in the wired broadband category, and the largest non-telco ISP in the country.

Roles & Responsibilities: 

• Conduct regular inspections and maintenance of network infrastructure, including fiber optic cables, equipment, and connections.
• Identify and resolve potential network issues to prevent service disruptions and customer complaints.
• Perform proactive rehabilitation activities to improve network performance and stability.
• Achieve targets for Post Rehab AX (Activation) FR% (First-Time Resolution percentage) and Post Rehab FR%.
• Maintain high levels of productivity in all preventive maintenance tasks.
• Ensure compliance with audit requirements and minimize non-compliance (NC) instances.
• Contribute to the achievement of team-level KPIs for PM (Preventive Maintenance) productivity.
• Adhere to safety protocols and guidelines in all field activities.
• Report any safety hazards or concerns to the Team Leader.
• Must have:Graduate/Diploma/ITI holder in any discipline
• Hardware & Networking, MCSE and CCNA preferred

Interested candidates can contact via 9121803768