Front Office Executive

Front Office Executive

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Position Title: Front Office Executive
Department: Administration/Front Office Operations
Reports To: Front Office Manager/Office Manager
Position Summary: The Front Office Executive serves as the first point of contact for visitors, clients, and employees, providing exceptional customer service while managing reception duties and administrative support functions. This role requires strong communication skills, professional demeanor, and the ability to multitask in a fast-paced environment.

Key Responsibilities: Reception and Customer Service:
Greet and welcome visitors, clients, and employees in a professional and friendly manner

Answer, screen, and direct incoming phone calls to appropriate personnel

Manage visitor registration and issue visitor badges as required

Maintain visitor logs and ensure security protocols are followed

Provide information about company services, locations, and personnel

Administrative Support:
Handle incoming and outgoing mail, packages, and courier services

Schedule appointments and manage meeting room bookings

Maintain reception area cleanliness and professional appearance

Update and maintain contact directories and organizational charts

Assist with basic administrative tasks such as filing, photocopying, and data entry

Communication Management:
Take accurate messages and ensure timely delivery to recipients

Handle general inquiries and redirect complex queries to appropriate departments

Maintain professional email correspondence

Coordinate with various departments for visitor arrangements

Office Operations Support:
Monitor office supplies inventory and coordinate replenishment

Assist with event coordination and meeting preparations

Support HR with basic onboarding activities for new employees

Maintain confidentiality of sensitive information

Required Qualifications:
High school diploma or equivalent; bachelor's degree preferred

1-2 years of experience in reception, customer service, or administrative roles

Excellent verbal and written communication skills

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Strong organizational and multitasking abilities

Professional appearance and demeanor

Ability to handle sensitive information with discretion

Preferred Skills:
Experience with multi-line phone systems

Knowledge of office equipment (printers, scanners, fax machines)

Basic understanding of office management software

Second language capabilities (depending on location requirements)

Customer service training or certification

Working Conditions:
Full-time position, typically 8-hour shifts during business hours

Primarily desk-based work in reception area

May require occasional overtime during busy periods or special events

Professional office environment with regular interaction with diverse stakeholders

This role offers excellent opportunities for professional development and serves as a strong foundation for career advancement within administrative and customer service functions.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Location:

On-site –Hyderabad, TS

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.