Front Office Executive

Job Title: Front Office Executive (Hospitality)

Company: Atlas Homestays

Location: KPHB, Hyderabad

Salary: ₹12,000 – ₹15,000 per month

Employment Type: Full-time (On-site)

Experience: Fresher / 0–2 years

🔹 About the Role

Atlas Homestays is looking for a Front Office Executive to handle guest communication and daily front-office operations.

This is a process-driven role with clear message templates and SOPs.

Training will be provided. Prior hotel experience is not mandatory but preferred.

🔹 Key Responsibilities

• Respond to guest queries via WhatsApp, calls, Airbnb & Booking.com
• Send booking confirmations, check-in, checkout, and follow-up messages
• Coordinate guest arrivals and departures
• Update daily booking and handover reports
• Escalate issues as per SOP (no independent decisions)

🔹 Shift Timings (Rotational)

• Day Shift: 8:30 AM – 4:30 PM
• Evening Shift: 3:30 PM – 12:30 AM
• 1 weekly OFF (rotational)
• Strict handover between shifts

🔹 Skills Required

• Good communication skills
• English + Hindi or Telugu (any one required; both preferred)
• Basic smartphone and WhatsApp handling
• Polite, calm, and professional attitude
• Ability to follow instructions and SOPs

🔹 Why Join Atlas Homestays

• Stable work environment
• Clear shift timings and processes
• Training provided
• Opportunity to grow with a growing hospitality brand

🔹 How to Apply

Send the following on WhatsApp:

• Resume / basic profile
• Languages known
• Expected salary

📍 Location: KPHB 7th Phase, Hyderabad

🔑 Important Note

This role requires strict adherence to shift timings, SOPs, and handovers.

Candidates looking for flexible or part-time work should not apply.