Front Office Executive

Job Summary:

We are looking for a friendly, organized, and professional Front Office Executive with at least 1 year of experience in a dental clinic. The candidate will be responsible for managing patient interactions, appointments, billing coordination, and ensuring smooth front desk operations.

• Key ResponsibilitiesGreet and assist patients in a polite and professional manner
• Schedule, confirm, and manage patient appointments
• Handle patient registrations, records, and documentation
• Manage phone calls, WhatsApp queries, and walk-in inquiries
• Coordinate with dentists and clinical staff for smooth patient flow
• Handle billing, invoicing, and payment collection
• Manage insurance forms and basic claim coordination (if applicable)
• Maintain front office cleanliness and organization
• Ensure patient confidentiality and data accuracy
• Requirements Minimum 1 year of experience in a dental clinic front office
• Familiarity with dental terminology and procedures
• Basic knowledge of billing and dental software (preferred)
• Good communication skills in [languages as required]
• Strong organizational and multitasking abilities
• Professional appearance and patient-friendly attitude