Front Office Executive

Key Responsibilities:

• Greet and welcome visitors as they arrive at the office, ensuring they are directed to the appropriate person or department.
• Answer, screen, and forward incoming phone calls in a courteous and professional manner.
• Maintain visitor logs, ensuring security protocols are followed.
• Manage appointments and meeting schedules, coordinating with various departments as needed.
• Receive, sort, and distribute daily mail and deliveries.
• Handle basic clerical tasks, including filing, copying, and data entry.
• Assist with administrative duties such as maintaining office supplies, preparing correspondence, and supporting HR or accounting departments when needed.
• Handle customer inquiries and provide information about the company's services or products.
• Ensure the front office area is clean and presentable with all necessary supplies (e.g., pens, forms).
• Coordinate with facility management for any maintenance or equipment needs.

Skills and Qualifications:

• Good communication skills (verbal and written).
• Customer service orientation and ability to handle inquiries efficiently and professionally.
• Proficient in MS Office Suite (Word, Excel, Outlook) and google sheets
• Organizational and multitasking abilities to handle a variety of tasks simultaneously.
• Attention to detail and time management skills.
• Ability to work independently and within a team.
• Experience with phone systems, office equipment (e.g., laptop, printers), and appointment scheduling software is a plus.
• High school diploma or equivalent; additional qualifications in office administration are an advantage.