Front Office Executive

Role Overview

We need a Front Office Communication System Operator to manage incoming calls, emails, and visitor interactions seamlessly. You'll ensure smooth communication flow between clients, staff, and management.

Key Responsibilities

- Answer incoming calls promptly using the communication system

- Greet visitors warmly and direct them to concerned departments

- Manage email inbox, respond to queries, and forward messages

- Coordinate with back-office teams for issue resolution

- Maintain logs of calls, emails, and visitor records

Requirements

- 12th pass (Graduation preferred)

- 1-2 years & Freshers also welcomed of experience in front office or customer service role

- Excellent communication skills in English/Hindi

- Basic computer knowledge (MS Office, email, CRM)

- Ability to multitask and work under pressure